Trusted by leading insurers and inspection service providers
WHY TRUEPIC Vision
Get instant, trustworthy insights for smarter decisions
From underwriting to claims—get a fast and accurate understanding of the item you are insuring while providing a more convenient customer experience.
Underwriting
Improve customer experience with quick and seamless risk confirmation for:
- Home inspections
- Auto Mileage & VIN verifications
- Personal article documentation
Claims
Initiate a virtual inspection at FNOL to speed up processing time. Audit claims to ensure accuracy.
Endorsements and renewals
Verify possession and condition for policy additions and get an accurate understanding of the risk profile at renewal.
SIU
Request verified photos and videos as part of claims investigations.
Product Experience
How Truepic Vision works
Send a request
Your customer receives a text or email with a secure link to begin the virtual inspection. No login or sign-up is required.
Applicant takes photos and videos
Your customer is prompted to capture content and answer questions based on your requirements. All submissions undergo a series of tests to determine trustworthiness.
View results
When the inspection is complete, you are notified and can instantly review the results in the web dashboard.
Customer STORY
How EXL reduced fraud with Truepic
See how Truepic has given EXL a competitive advantage, empowering insurance clients and their end customers to complete surveys easily and virtually. With Truepic, EXL has not only reduced fraud and improved customer experience, but it has also digitally transformed its business model.
TESTIMONIALS
"The Truepic partnership is here to stay. It's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."
Craig Locante
Vice President, Head of EXL Survey and Risk Control
"Using Truepic is just very user friendly, is configurable, and is improving our turnaround time significantly. Not only are we elevating the customer experience, but we're also improving the time service and lowering the price point for our customers, which they love. The Truepic partnership is here to stay. And it's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."
Craig Locante
Vice President, Head of EXL Survey and Risk Control
"Reducing the number of in-person inspections means that we’re able to provide faster decisions and reduce emissions and the environmental impact of associated travel."
Jose Bridges
President Risk Services
"Truepic Vision has provided a convenient, less intrusive option to collect photos. When photos are taken through the Truepic Vision app, our underwriters have a much higher confidence level on their authenticity."
Bryan Howard
Director of Product & Personal Lines