# How we support product warranty and recall claims

## Instantly validate within your workflow

Truepic Vision accelerates your decision with each claim by enabling consumers to directly upload photos of their defective products for you to assess remotely.

# Eliminate fake claims

Photos undergo over 35 checks across 12 fraud categories and model and serial numbers are automatically matched.

# Adjudicate claims faster

Process claims fast with Serial Number detection and a fully digital workflow.

# No shipping costs

Remotely verify proof of destruction and cut logistics costs of returning products to the manufacturer.

## How Truepic Vision works

## Connect Truepic Vision

- Connect your recall claims webpage to the Vision Dashboard through the Vision API
- Add the expected serial numbers for the recall program to filter/flag claims automatically

## Consumer follows steps

- The consumer receives an email or text after filing a claim on your website
- The consumer follows your instructions to capture photos via their smartphone

## View results

- Truepic Vision tests for 12 fraud categories, like a picture of a picture, or if photos are not taken at home address
- Make claim decisions based on trusted photos and videos